Terms & Conditions

This website at www.raptorvisa.com is owned and operated by Raptor visa and Permits. Please read all terms and conditions carefully before making any booking through this website

Regarding Modification Before the Travel Date

Electronic record in terms of Information Technology Act

This document is an electronic record in terms of Information Technology Act, 2000 and rules there under as applicable and the amended provisions pertaining to electronic records in various statutes as amended by the Information Technology Act, 2000. This electronic record is generated by a computer system and does not require any physical or digital signatures. This document is published in accordance with the provisions of Rule 3 (1) of the Information Technology (Intermediaries guidelines) Rules, 2011 that require publishing the rules and regulations, privacy policy and Terms of Use for access or usage of domain name https://raptorvisa.com /('Website'), including the related mobile site and mobile application (hereinafter referred to as 'Platform').

Your use of the Platform and services and tools are governed by the following terms and conditions (“Terms of Use”) as applicable to the Platform including the applicable policies which are incorporated herein by way of reference. If You transact on the Platform, You shall be subject to the policies that are applicable to the Platform for such transaction. By mere use of the Platform, You shall be contracting with the Platform Owner and these terms and conditions including the policies constitute Your binding obligations, with Platform Owner. These Terms of Use relate to your use of our website, goods (as applicable) or services (as applicable) (collectively, 'Services'). Any terms and conditions proposed by You which are in addition to or which conflict with these Terms of Use are expressly rejected by the Platform Owner and shall be of no force or effect. These Terms of Use can be modified at any time without assigning any reason. It is your responsibility to periodically review these Terms of Use to stay informed of updates..

For the purpose of these Terms of Use, wherever the context so requires ‘you’, 'your' or ‘user’ shall mean any natural or legal person who has agreed to become a user/buyer on the Platform.. ACCESSING, BROWSING OR OTHERWISE USING THE PLATFORM INDICATES YOUR AGREEMENT TO ALL THE TERMS AND CONDITIONS UNDER THESE TERMS OF USE, SO PLEASE READ THE TERMS OF USE CAREFULLY BEFORE PROCEEDING..

The use of Platform and/or availing of our Services is subject to the following Terms of Use:

To access and use the Services, you agree to provide true, accurate and complete information to us during and after registration, and you shall be responsible for all acts done through the use of your registered account on the Platform..

Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials offered on this website or through the Services, for any specific purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law..

Your use of our Services and the Platform is solely and entirely at your own risk and discretion for which we shall not be liable to you in any manner. You are required to independently assess and ensure that the Services meet your requirements..

The contents of the Platform and the Services are proprietary to us and are licensed to us. You will not have any authority to claim any intellectual property rights, title, or interest in its contents. The contents includes and is not limited to the design, layout, look and graphics..

You acknowledge that unauthorized use of the Platform and/or the Services may lead to action against you as per these Terms of Use and/or applicable laws..

You agree to pay us the charges associated with availing the Services..

You agree not to use the Platform and/ or Services for any purpose that is unlawful, illegal or forbidden by these Terms, or Indian or local laws that might apply to you.

You agree and acknowledge that website and the Services may contain links to other third party websites. On accessing these links, you will be governed by the terms of use, privacy policy and such other policies of such third party websites. These links are provided for your convenience for provide further information..

You understand that upon initiating a transaction for availing the Services you are entering into a legally binding and enforceable contract with the Platform Owner for the Services..

You shall indemnify and hold harmless Platform Owner, its affiliates, group companies (as applicable) and their respective officers, directors, agents, and employees, from any claim or demand, or actions including reasonable attorney's fees, made by any third party or penalty imposed due to or arising out of Your breach of this Terms of Use, privacy Policy and other Policies, or Your violation of any law, rules or regulations or the rights (including infringement of intellectual property rights) of a third party.

Notwithstanding anything contained in these Terms of Use, the parties shall not be liable for any failure to perform an obligation under these Terms if performance is prevented or delayed by a force majeure event..

These Terms and any dispute or claim relating to it, or its enforceability, shall be governed by and construed in accordance with the laws of India..

All disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts in Karnataka

All concerns or communications relating to these Terms must be communicated to us using the contact information provided on this website

Refund Policy:

At Raptor Visa, we strive to provide excellent service to our customers. If you are not satisfied with our services for any reason, we offer the following refund policy:

1. Refund Eligibility:
Refunds may be considered in cases where our services did not meet your expectations or if there was an error on our part. Refund requests must be made within 7 days of the service delivery or purchase date.
2. The use of Platform and/or availing of our Services is subject to the following Terms of Use:
   class="textsemibold">Refund Process:

To request a refund, please contact our Customer Support Desk at info@raptorvisa.com. Provide your name, contact information, and details of your purchase or service. Our team will review your request and may require additional information to process the refund.

3. Non-Refundable Services:

Certain services or fees may be non-refundable, such as processing fees or Bookings confirmation at the time of purchase.

4. Cancellation of Services:

If you wish to cancel a service before its completion, please contact us promptly. Cancellations may be subject to a cancellation fee or charges based on the stage of service completion or transaction processing.

Cancellation Policy:

Our cancellation policy aims to provide clarity and fairness to our customers regarding the cancellation of services:

1. Cancellation Process:

To cancel a service, please contact us at info@raptorvisa.com with your request. Please provide details of the service you wish to cancel.

2. Cancellation Fees:

Depending on the service and its stage of completion, cancellation fees may apply. Fees will be communicated to you at the time of cancellation and deducted from any eligible refund.

3. Cancellation Deadline:

Cancellation requests must be submitted within 3 days prior to the scheduled service delivery or purchase date to avoid penalties.

4. Refund Upon Cancellation:

If applicable, refunds for cancellations will be processed according to our Refund Policy.

No refunds will be issued if you choose to cancel your service after the completion of all processing steps.

5. Modification of Cancellation Policy:

Raptor Visa reserves the right to modify this cancellation policy at any time. Changes will be effective upon posting to our website.

Legal Contract

When you use our services or engage with our website, you agree to abide by our Terms and Conditions and any applicable legal contracts. These agreements govern the use of our services and outline the responsibilities of both parties. By purchasing our services or using our website, you enter into a legally binding contract with Raptor Visa and Permits. This contract specifies the terms under which we provide services and your obligations as a user.

Liability

While we strive to provide accurate and reliable information, we do not guarantee the completeness, accuracy, or reliability of any information or services provided on our website.

Contact Us

For further inquiries regarding our Refund Policy or Cancellation Policy, please contact us at: Email: info@Raptorvisa.com